Privacy policy
About our privacy policy
Mooie mand cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of Mooie mand made available through it. The effective date for the validity of these terms is 22-07-2026; upon the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us.
If you have questions about our privacy policy, you can contact our contact person for privacy matters; you will find the contact details at the end of our privacy policy. About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.
Webshop software
MyWebwinkel
Our webshop is developed using software from MyOnlineStore. Personal data that you make available to us for the purpose of our services is shared with this party. MyOnlineStore has access to your data to provide us with (technical) support; they will never use your data for any other purpose. Based on the agreement we have concluded with them, MyOnlineStore is obliged to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
Payment processors
Buckaroo
We use the Buckaroo platform to process (part of) the payments in our webshop. Buckaroo processes your name, address, and place of residence data, as well as your payment details such as your bank account or credit card number. Buckaroo has taken appropriate technical and organizational measures to protect your personal data. Buckaroo reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All safeguards mentioned above regarding the protection of your personal data also apply to those parts of Buckaroo’s services for which it engages third parties. Buckaroo does not retain your data for longer than is permitted under statutory time limits.
Reviews
Kiyoh
We collect reviews via the Kiyoh platform. If you leave a review via Kiyoh, you are required to provide a name and email address. Kiyoh shares this data with us so that we can link the review to your order. Kiyoh also publishes your name on its own website. In some cases, Kiyoh may contact you to provide clarification on your review. In the event that we invite you to leave a review, we share your name and email address with Kiyoh. They use this data solely for the purpose of inviting you to leave a review. Kiyoh has taken appropriate technical and organizational measures to protect your personal data. Kiyoh reserves the right to engage third parties for the purpose of providing the service; we have given Kiyoh permission to do so. All safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which Kiyoh engages third parties.
Shipping and logistics
DPD
If you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DPD to carry out deliveries. It is therefore necessary for us to share your name, address, and city details with DPD. DPD uses this data only for the purpose of fulfilling the agreement. In the event that DPD engages subcontractors, DPD also makes your data available to these parties. DPD is our primary carrier.
PostNL
When you place an order with us, it is our responsibility to have your package delivered to you. We also make use of the services of PostNL to carry out deliveries. For this purpose, it is necessary for us to share your name, address, and city details with PostNL. PostNL uses this data solely for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.
Invoicing and accounting
AFAS
We use the services of AFAS to maintain our administration and accounting records. We share your name, address, and city details, as well as details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored securely. AFAS is bound by a duty of confidentiality and will treat your data confidentially. AFAS does not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time—other than at your request—we will ask for your explicit permission to do so. Your data is not shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality pursuant to the agreement between them and us, or by an oath or legal obligation.
Automatically collected data
Data collected automatically by our website is processed with the aim of further improving our services. This data (for example, your IP address, web browser, and operating system) is not personal data.
Cooperation with tax and criminal investigations
In certain cases, Mooie mand may be required by law to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are compelled to share your data, but we will resist this within the limits of the law. Retention Periods
We retain your data for as long as you are a client of ours. This means that we retain your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also interpret this as a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for the duration of the applicable period. However, employees will no longer have access to your client profile and documents that we have created in connection with your order.
Your Rights
Under applicable Dutch and European law, you, as a data subject, have certain rights regarding the personal data processed by or on our behalf. We explain below what these rights are and how you can invoke them. In principle, to prevent misuse, we only send transcripts and copies of your data to the email address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We maintain records of processed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to lodge a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data incorrectly.
Right of access
You always have the right to access the data that we process (or have processed) and that relates to your person or is traceable to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, along with an overview of the processors holding this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process (or have processed) and that relates to your person or is traceable to you amended. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been amended. Right to restriction of processing
You always have the right to restrict the processing of data that we process (or have processed) relating to your person or traceable to you. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we process (or have processed) and that relates to your person or traceable to you transferred to another party. You can submit a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.
Right of objection and other rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Mooie mand. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or duplicates of data that we process (or have processed) available to you and subsequently permanently cease processing. Furthermore, you have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. This processor may be required to provide access to this data pursuant to applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected regarding you, we will notify you by email.
Contact details
Mooie mand
Kwadestaartweg 17
5752PV Deurne
The Netherlands
E: info@mooiemand.nl T: 0615260392
Contact person for privacy matters
Linda Nooijen
